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martechcubejohn blog ajouté Technologies

Science & Technologies
2023-04-26 05:38:58 -

CEO, Globalization Partners Bob Cahill - HRTech Interview
Can you give us a brief of your career before Globalization Partners / G-P? Well, for starters, I’m a born-and-raised Bostonian and started my career with EY (Ernst & Young) following the classic audit or trail CPA path. From there, and for the past 25 years or so, I’ve been a C-suite executive at several, Boston-based technology companies, always with a big international...

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martechcubejohn blog ajouté Actualité
2024-02-21 06:53:49 -

Connecting Dots With CIOs: Cloud Computing Chronicles
In this technologically advanced world, companies adopting cloud computing quickly bring new opportunities to the market. IT professionals have the bandwidth to innovate new models and software, which eventually scale up better business efficiency and reduce the risk of technology hazards. However, it is quite unfortunate that most CIOs still implement the traditional models that may have been...

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martechcubejohn blog ajouté Blog
2024-11-11 07:18:48 -

Contact Center: Make or Break for Your Brand
Branding profoundly shapes customer experiences. While many global brands are easily identified by their logos, jingles, or color schemes, branding extends well beyond these visual elements. It should be woven into every interaction with customers — and no touchpoint is more essential than the contact center. As the frontline of customer engagement, contact centers significantly impact...

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martechcubejohn blog ajouté Blog
2024-11-11 07:18:16 -

Friend or Foe: The Role of AI in This Year's Holiday Season
As the holiday season nears, businesses gear up to maximize operational efficiency, enhance customer interactions, and streamline processes. Artificial intelligence (AI) has become crucial in meeting these objectives, especially when customer activity reaches its peak. However, AI’s capabilities also bring essential questions: Will it serve as a valuable ally to simplify holiday...

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martechcubejohn blog ajouté IA - Intelligence Artificielle
2024-11-29 07:53:52 -

Handling Holiday Customer Traffic with AI
The holiday season brings a significant surge in demand for customer service, driven by the rise of online shopping. Businesses increasingly turn to artificial intelligence (AI) and automation to bridge the gap in support during these high-pressure periods. With AI-powered tools like chatbots and automated systems, companies can handle demand spikes effectively without compromising performance....

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martechcubejohn blog ajouté Blog
2024-12-03 07:35:54 -

Smart Data Insights: Revolutionizing Holiday Offers and Experiences
In recent years, competition among travel service providers has intensified due to the global resurgence of the tourism sector. Launching generic vacation promotions is no longer sufficient to attract today’s discerning travelers. The differentiating factor lies in harnessing smart data to deliver tailored holiday offers based on individual preferences. This article explores how tourism...

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