Telecom billing and revenue management is the process that involves communication services and management of the debt collection. The process encompasses the billing of telecommunications services and the management of revenue generated from such services. It involves tracking customer usage of services, calculating charges, generating invoices, and collecting payments. Revenue management also focuses on maximizing revenue by offering discounts and promotional offers to customers. The telecom billing and revenue management system must be reliable, secure, and capable of handling large amounts of data from multiple sources

Telecom Billing & Revenue Management Market Growth is expected to register a steady CAGR of 6.90% and reach USD 96.15 Billion by 2022-2030.

The Market in Asia-Pacific region is projected to grow at the fastest rate over the forecast period, with the regional market being segmented into China, Japan, India, and the rest of Asia-Pacific. This growth is attributed to the rapid economic developments, increasing cellular subscriber base, rise in use of smartphones, rapid development across OTT platforms, and digital innovation in major countries including China, Japan, India, among others. Furthermore, IT & telecom companies in the region are developing their capabilities to offer innovative product offerings to enhance customer retention and enrich experience.

The market in the Middle East & Africa and South America is expected to register steady growth during the forecast period. The demand is contributed by the industrialization and digital transformation across the industry is expected to continue adoption of telecom billing & revenue management platform over the forecast period.

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Key Players

According to MRFR analysis, Netcracker (US), CSG Systems International, Inc. (US), Oracle (US), Telefonaktiebolaget LM Ericsson (Sweden), Huawei Technologies Co., Ltd. (China), SAP SE (Germany), Comarch SA (Poland), Sterlite Technologies Limited (India), Emida (US), Commerx (Canada), Optiva, Inc. (Canada), iNiSolution (Lebanon), Infozech (US), and IntegraTouch, LLC. (US), and ZCOM Systems (Canada). The key strategies adopted by most of the players are partnerships, agreements, product developments, and collaborations.

Regional Analysis

Global Telecom Billing & Revenue Management size is expected to register a steady CAGR of 11.0% during the forecast to 2027. The geographic analysis of the market has been conducted for North America, Europe, Asia-Pacific, the Middle East & Africa, and South America.

North America is expected to be the dominating region in terms of the adoption of telecom billing & revenue management software & services. North American market has been segmented into the US, Canada, and Mexico. The US is expected to lead the country-level market, while Canada is projected to be the fastest-growing segment during the forecast period. The US market is expected to report the highest market share, owing to the factors such as faster adoption of advanced technologies to enhance customer experience and enhance revenue generating streams across business models. Additionally, the North American market for telecom billing & revenue management software and services is expected to grow further due to presence of key players in the region such as Netcracker (US), CSG Systems International, Inc. (US), Oracle (US), Emida (US), Infozech (US), and IntegraTouch, LLC. (US). These players are competing to deliver with advanced telecom billing & revenue management software and services that are future ready, capable of adopting to any major policies, and truly agile in terms of software development and deployment capabilities.

For the purpose of analysis, the European market has been divided into the UK, Germany, France, and the rest of Europe. In terms of market size, Europe is expected to be the second-largest region globally to adopt telecom billing & revenue management solutions and services that strictly comply with the Telecommunications Single Market (TSM) Regulation by European Union. The UK is projected to be the leading country-level market owing to higher adoption from various end-use verticals.

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